Operations Solutions
Application
Management
Application Operational Support Service

Application Management

Proactive's Application Operational Support Service is custom designed to provide you dependable, responsive support to keep your in-house or vendor provided application(s) running smoothly.

Analysis

Perform functional and architectural assessments of the application and associated documentation

Periodic Services

Identify periodic operational services that are required to support the application

On-demand Services

Identify on-demand operational services that are required to support the application

Timing Evaluation

Identify required response (turn-around) times for each service

Support Services

Establish suite of services that are required to support the application

Operational Cost Analysis

Identify effort and costs associated with transitioning to operational services

Required Cost Analysis

Identify ongoing effort and costs associated with providing required services

Project Planning

Establish project plan for transition to operational services

Actualization

Execute the transition project plan to begin operational support for the application

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